When it comes to the safety and integrity of your property, few things are as crucial as the roof over your head. A well-maintained roof protects us from the elements and adds to our properties’ overall value and aesthetic appeal. Whether you need roof repairs or are planning to replace an aging roof, choosing the right roofing contractor is a decision that shouldn’t be taken lightly.
Finding a reputable roofing contractor can be daunting, especially with so many available options in the St. Louis area. The Midwest market is flooded with countless individuals and companies claiming to offer the best services. However, not all roofing contractors are created equal, and making the wrong choice could lead to subpar workmanship, potential damages, and even financial loss when the contractor isn’t based in or around the Bistate area.
In this blog post, we’ll simplify your search for the perfect roofing contractor in Missouri or Illinois by outlining essential factors to consider during the selection process. Remember, your roof is a long-term investment, and finding the right contractor is the first step toward ensuring a secure, well-protected, and beautiful property. So here’s what to look for in a roofing contractor to guarantee a successful roofing experience.
7 Roofing contractor must-haves
Must-Have #1: Someone with current references
Hiring a roofing contractor with current references is incredibly important. First and foremost, references serve as tangible proof of the contractor’s previous work and overall performance. By speaking directly with past clients (we recommend at least three), you gain insights into the contractor’s reliability, craft, and ability to meet deadlines.
These references can also vouch for the quality of materials, the efficiency of the roofing team, and the contractor’s adherence to safety protocols. Current references ensure the contractor’s track record is up-to-date, as roofing projects and customer satisfaction may vary. References provide peace of mind, validating that the chosen contractor has consistently delivered exceptional results and customer service.
Schedule your free inspection and ask for recent references.
Must-Have #2: Someone who listens to your needs
Finding a roofing contractor that genuinely listens to your needs is essential to any successful roofing project. Your residential or commercial property is unique, and your roofing requirements may differ from those of others. A contractor who takes the time to understand your specific needs, preferences, and budget constraints demonstrates their commitment to delivering a tailored solution.
Effective communication is the foundation of a productive client-contractor relationship, and a contractor who listens attentively ensures that your concerns are heard and addressed throughout the project. This collaborative approach fosters trust and transparency, enabling you to make informed decisions at every stage of the process.
Must-Have #3: Someone who puts everything in writing
A partner that puts everything in writing is vital in ensuring a smooth and legally protected roofing project. A written contract is a clear roadmap for the entire undertaking, leaving no room for misunderstandings or disagreements. It outlines crucial aspects such as project timelines, materials used, cost breakdowns, payment schedules, and warranty terms.
Having everything documented provides a tangible reference point and a sense of security, as you can hold the contractor accountable for fulfilling the agreed-upon terms. In the event of unforeseen issues, a written contract acts as a legally binding agreement protecting both parties’ interests. It also demonstrates the contractor’s professionalism and commitment to transparency, ensuring they are dedicated to delivering on their promises and adhering to industry standards.
Must-Have #4: Someone who has a solid warranty
The best roofing contractors in Missouri or Illinois can provide long-term peace of mind through their warranty. A reliable warranty reflects the contractor’s confidence in the quality of their workmanship and the materials they use. It guarantees that in the unlikely event of any defects, leaks, or issues arising after the project, the contractor will take responsibility and rectify them promptly, often at little to no cost to you.
A robust warranty also underscores the contractor’s commitment to customer satisfaction and reinforces their dedication to delivering a reliable roof. It signals that the contractor values their reputation and is willing to stand behind their services. With a comprehensive warranty, you can rest assured that your roof will remain safe and secure for years to come.
Must-Have #5: Someone with a certificate of insurance
If you’re speaking with a roofing contractor that doesn’t have a certificate of insurance showing coverages for workers comp, general liability, and commercial auto insurance, it’s time to move on. In the event of an accident, property damage, or an injury on the job site, the contractor’s insurance (that names the owner as the actual certificate holder) will cover the costs, sparing you from potential financial liabilities and legal issues.
It demonstrates the contractor’s professionalism and commitment to safety, indicating that they prioritize their responsibilities and the well-being of their employees and clients. When you verify the certificate of insurance, you can feel confident that you are dealing with a responsible contractor who values compliance and protects everyone involved.
Must-Have #6: Someone with the right waivers
Safeguarding yourself or your business from potential legal and financial complications is essential when working with a roofing contractor. That’s why you’ll want to partner with someone with the right lien waivers. A lien waiver is a legal document that protects property owners from subcontractors or suppliers placing a lien on their property due to unpaid bills by the contractor.
When a roofing contractor fails to pay their subcontractors or suppliers, those parties may seek payment by placing a lien on your property, even if you have already paid the contractor in full. With the appropriate lien waivers, you can ensure you won’t get stuck paying for any materials should your contractor not pay the supplier. You should require your contractor to provide a lien waiver from all of their applicable subcontractors, material suppliers as well as their lien waiver prior to paying them in full. This protects your investment and offers you peace of mind throughout the roofing project.
Must-Have #7: Someone who’s certified in your specific product
To ensure a successful and long-lasting roof, you’ll want to find a contractor who’s experienced in the right materials. Roofing products vary widely in quality, durability, and installation requirements. By choosing a contractor certified in the specific product you need, you can be confident in their knowledge of the material’s installation techniques and best practices.
Certified contractors also often have access to better warranties and support from manufacturers, providing additional protection for your investment. Moreover, their certification reflects their dedication to staying current with industry advancements and delivering top-notch services.
Things to watch out for in a roofing contractor
Though there are a handful of things you’ll want to guarantee when hiring a roofing contractor, there are also things to watch out for. Here are a few red flags indicating whether a roofing contractor is right for the job.
Pushiness
Choosing not to hire a pushy roofing contractor is essential for safeguarding your interests. Pushy contractors often use aggressive sales tactics to pressure you into making quick decisions, leading to rushed choices and potential regrets later. Such behavior may indicate a lack of transparency or a focus on their interests rather than understanding your needs.
A reputable roofing contractor should listen to your requirements, explain the project scope clearly, and offer various options that align with your budget and preferences.
Out-of-state license plates
While not all out-of-state contractors are untrustworthy, it’s crucial to consider certain factors before moving forward. Local contractors from Missouri or Illinois are typically more familiar with regional building codes, weather patterns, and other specific factors affecting your roofing project.
On the other hand, out-of-state contractors may not have the same expertise or understanding of local regulations. Additionally, they might need a physical presence in the area, making it challenging to reach them in case of issues or follow-up services. By hiring a local contractor (we have two locations in the St. Louis metro area), you can benefit from their established reputation within the community and access to references from their past projects.
Dismissiveness
Dismissive roofing contractors can be incredibly frustrating. A dismissive contractor may lack interest in your needs, making you feel unheard and undervalued as a client. Effective communication is the foundation of a successful roofing project, and a dismissive attitude can hinder things from start to finish.
Such behavior may also indicate a lack of professionalism and attention to detail, raising doubts about your contractor’s quality of work. A reputable roofing contractor should be attentive, respectful, and willing to address any questions or uncertainties you may have.
Lack of documentation
Roofing contractors who promise the moon but refuse to put things in writing are a significant red flag. A written contract with detailed waivers and insurance should provide protection and clarity for both parties. Without a written agreement, there is no legally binding record of what was promised, leaving you vulnerable to potential disputes and misunderstandings.
The right roofing contractor should be transparent and willing to document all aspects of the project, including the scope of work, project timeline, materials used, and cost breakdown. It’s crucial to prioritize clear documentation to protect your investment.
Lack of insurance or licensing
Working with a roofing contractor without insurance or licensing is a considerable risk that can lead to many potential liabilities. Proper insurance and licensing are essential indicators of a reputable and responsible contractor. Without insurance, you could be held liable for any accidents or damages that occur during the roofing project.
Without licensing, the contractor may not meet the necessary industry standards or possess the required expertise, leading to subpar workmanship and a compromised roofing system. Licensed contractors undergo rigorous training and meet specific criteria to ensure they are qualified to carry out roofing projects safely and effectively.
On the other hand, insurance protects the contractor and property owner in case of accidents or damage. Hiring an uninsured and unlicensed contractor exposes you to significant financial and legal risks.
Questions to ask your roofing contractor
As you begin reaching out to potential roofing partners, there are a variety of questions we recommend asking, including:
- How long will the job take?
- Will you put all promises in writing?
- How long have you been in business?
- What types of warranties do you offer?
- Will current building codes be followed?
- Are you licensed in my city and/or state?
- Will there be proper supervision for the job?
- Are you certified with any roofing manufacturers?
- Is there a permit needed, and are you able to obtain it?
- Do you have general liability and worker’s comp insurance?
- Will you provide lien waivers from your company as well as your suppliers?
Your home’s roof is a crucial investment, and finding the right roofing contractor is key to protecting that investment. Take time to research and ask questions to ensure your roofing project is handled with care and expertise.
If you live or work in the St. Louis area, the team at Duration Construction can help you repair or replace your roof. We offer free yearly inspections and a free consultation, so you can ask questions and receive personalized recommendations from our experts. Schedule your free inspection today!